Terms of Service
These terms apply between you and Kolabaja ("we") when you use kolabaja.com, the free Scan, reports, the dashboard, the pixel and Kolabaja programmes. By using our services you agree to these terms and to the Privacy Policy. If you use Kolabaja on behalf of a company, you confirm that you are authorised to bind it.
1. Services
Kolabaja provides:
- a free market-readiness Scan of a website (SEO, AIO/GEO, technical and distribution);
- a dashboard and pixel to measure visits, clicks, leads and active users;
- distribution programmes with creators, communities, stages and classes;
- introductions to investors.
The scope, targets and fees of paid programmes are set out in a separate written agreement or offer. If they differ from these terms, that written agreement prevails.
2. Free Scan and reports
- Only scan sites you own, manage or that are public. Do not use the Scan to attack, overload or mass-collect data from other sites.
- Our scanner respects site protection. When a site refuses automated scanners, we do not try to get around it.
- Results are generated automatically, partly with AI. They are estimates to help you prioritise fixes, not a full audit or a guarantee of rankings, traffic or sales. Check each suggestion before applying it.
- Reports can be opened by anyone who has the link. Share links with care.
- We may limit the number of scans to keep the service fair for everyone.
3. Dashboard accounts
Keep your username and password confidential and tell us about any access you do not recognise. You are responsible for activity on your account. We may suspend accounts that are misused or endanger the security of the service.
4. Prohibited use
- Breaking the law, including the Electronic Information and Transactions Law (UU ITE), UU PDP and consumer protection rules.
- Sending specific personal data (such as health, biometric, personal financial or children's data) through the pixel, forms or events, unless agreed in writing and supported by a valid legal basis.
- Attempting to break into, overload or reverse-engineer the service, or to access other clients' data.
- Asking creators to produce fake reviews, fake accounts, or paid content without an advertising label.
5. Distribution programmes and creators
Paid content made by creators in our programmes must carry a clear advertising or partnership label. We do not sell views, followers or fake reviews. Active users are counted from your own product data (via /api/events or agreed reports), using a definition of active user agreed in writing before the programme starts.
6. Processing data on behalf of clients
This section applies when you (the client) install the Kolabaja pixel, send product events or use Kolabaja forms on your site.
- Roles. You are the controller of your visitors' and users' personal data. We are the processor and process it only on your instructions, namely to provide the dashboard, attribution and reports.
- Your obligations. You must have a valid legal basis for the processing, tell visitors in your privacy policy that you use Kolabaja for analytics and forms, and not send specific personal data. User IDs you send through events are stored as hashes.
- Our obligations. We keep the data confidential, limit access to authorised team members, apply reasonable security measures, and do not use client data for other clients. We help you answer data subject requests, and notify you without undue delay, and no later than 3 x 24 hours, of a personal data protection failure.
- Sub-processors. The providers we use are listed in section 4 of the Privacy Policy. We give notice before adding new ones, and you may object.
- End of service. When our cooperation ends we return the data in a common format (CSV) on request, then delete it within 30 days, unless the law requires us to keep it longer.
7. Investor introductions
Investor introductions are informal: we introduce two parties to each other. We are not a securities company, investment adviser or crowdfunding operator supervised by Indonesia's Financial Services Authority (OJK). We do not give investment advice, do not offer securities, and do not guarantee funding or valuation. Every investment decision is solely between the founder and the investor.
8. Intellectual property
The Kolabaja brand, logo, the Piksel mascot, software and materials are ours. Your content, brand and product data remain yours. You give us a limited licence to use them only as needed to run the agreed services and programmes. You may share your own scan reports while crediting Kolabaja.
9. Services as is, and limitation of liability
Free services, including the Scan, are provided as is, with no guarantee of availability or freedom from errors. To the extent permitted by law, we are not liable for indirect losses such as lost profits, data or business opportunities. For paid services, our total liability is limited to the fees you paid us in the 3 months before the event. This limit does not apply to wilful misconduct, gross negligence, or anything that cannot be limited by law.
10. Indemnity
You agree to compensate us for third-party claims arising from your breach of these terms, applicable law or the rights of others, including processing data on your site without a legal basis.
11. Termination
You may stop using the services at any time. We may end or suspend access if these terms are breached, with notice where possible. Sections 6, 8, 9, 10 and 13 survive termination.
12. Changes
We may change these terms and will update the date above. For changes that disadvantage you, we notify dashboard users at least 14 days in advance.
13. Governing law and disputes
These terms are governed by the laws of the Republic of Indonesia and are made in Indonesian in line with Law No. 24 of 2009; this English text is a translation and the Indonesian version prevails. Disputes are first settled amicably within 30 days. If no agreement is reached, disputes are settled at the South Jakarta District Court.
14. Contact
Kolabaja · Jakarta, Indonesia · [email protected]